Help

How can we help?

Find an answer, then get back to your story.

Common help links

5 items
01

Watch and listen

Learn how website previews and listening differ from episodes in the app.

02

Curated collections

Find your next story to watch or listen to.

03

Downloads and updates

View SweetShort download information for Android and iOS.

04

User Agreement

Read the current SweetShort terms of service and user agreement.

05

Privacy Policy

Read the current SweetShort privacy policy and personal data notice.

Guides and frequently asked questions

Is the app free?

The website lets you browse public titles and episodes approved for public playback. A title may include both free and paid episodes; check the app for access, pricing and unlock options.

Download questions
Where can I safely download the SweetShort app?

Use the official SweetShort download page for Android and iOS links. Do not install unknown, modified or repackaged clients; confirm the domain and platform link before installing.

Download options
Can I watch or listen without installing the app?

Yes. Browse a title's page on the website for preview links to free episodes approved for public playback. Check the app for other episodes.

Browse motion comics
Why do some episodes ask me to download the app?

Some episodes must be accessed or unlocked in the app. A download prompt does not mean the episode is free or that VIP benefits are offered. Check the app for access rules and prices.

Download options
Are all episodes free after downloading the app?

No. A title may include both free and paid episodes. Check each episode in the app for availability, pricing and unlock options.

Download questions
How do I find a title from the website in the app?

Search in the app using the title shown on the website, then browse its episodes. Check which episodes are free and review any charges before choosing to unlock content.

Curated collections
How do Android and iOS installation differ?

Use the APK link on the official download page for Android and the iOS link for iPhone or iPad. If iOS requests a configuration profile, review its purpose and permissions. Stop and contact support if you are unsure.

Installation guide
What if I have trouble downloading or installing?

Check your device platform, connection and available storage. If your device warns of a security risk or incompatibility, stop the installation and contact official support through the Help Center. Do not disable device security protections.

Contact support
How can I find more works by a creator?

On a title page, select the creator's name or profile link to browse their public works. Public profiles are for discovering content, not managing creator accounts.

Browse Titles
What if I cannot find a title?

Search with the full title shown on the website, then try removing special characters or using a shorter keyword. If it still does not appear, it may be unpublished or renamed; check the website library and app results.

Search

Contact support

Still need help?

Support email: admin@hnqingqi.top